1 reviews | Active since Nov 2011
Vodacom Fibre relocation
Really unimpressed with vodacom fibre service....
They were quick to sell me the fibre but now that i moved to a house in the same suburb with the same fibre infrastructure i get no feedback.
I logged a SR to move my line on the 6th of march and have had no feeback from Vodacom... Not a phone call or a ticket update... So now i have no internet at my new residence and i still have to pay...
I have phoned numerous times and everytime i get a different response from the agents... The last agent i spoke to just didn't care at all... Terrible Service!
I would not recommend Vodacom Fibre to anyone!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
MK
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
MK
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)
Best regards,
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)
Best regards,