AH
Anthony H
1 reviews | Active since Dec 2021
15 Dec 2021, 15:02
Vodacom Fibre Random Interruptions
Daily 10-minute interruptions on a 50mb/s fibre line. Vodacom also delivered 2 routers and tried to make me pay for both. Vodacom apps and router interfaces unable to diagnose disconnections, must be a server side ISP error.
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Vodacom's replyOfficial
16 Dec 2021, 07:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Dec 2021, 07:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team