VODACOM FIBRE ****PY SERVICE

Having been a vodacom customer for over 10 years, it seemed only logical that when a decision was needed to get fibre installed, I chose the company I knew. What a massive mistake!!! After endless telephone calls in my part, I finally manged to get the fibre installed. Fast forward a few months to September, I place a request to have my line relocated. As per the company's SLA, this would happen within 30 days. Again, endless telephone calls from me to the fibre support number has yielded nothing!!! I have been sent from pillar to post with promises that I would be called by the project managers (Nkosana or Kensani) who has been dealing with this request, to the team leader named Warren would be calling me. As per vodacom's SLA, I should have had my fibre installed by today. What I have received, however, has been an invoice with my bill, wanting me to pay for a service that has not been delivered. If it was possible I would definitely cancel every single one of my contracts with vodacom and take my business elsewhere. DO NOT FALL FOR VODACOM'S PROMISES. THEIR SERVICE IS PATHETIC!!!