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stefan S
1 reviews | Active since Jul 2016
22 Feb 2019, 09:23
Vodacom Fibre process full of empty promises and a waist of time
No one bothers to get back to a person.
Vodacom interim solution switched off before fibre was active and ready, leaving me without internet for 2 days already.
I have had to call Vodacom Fibre numerous times, receiving mixed messages and no one is able to give me a straight answer as to what is going on and how long i will still be without internet?
Why offer me an interim solution if it gets switched off before the fibre line is active or working?
I am having the worst experience ever and i am really considering changing providers and cancelling with Vodacom as the service received had been absolutely disgusting.
Very poor service from South Africa's leading network.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
22 Feb 2019, 11:07Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Feb 2019, 11:07
Official
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
sS
stefan S's updateReviewer Update
22 Feb 2019, 16:10This is a joke seriously....
sS
stefan S's update22 Feb 2019, 16:10
Reviewer Update
This is a joke seriously....
