Vodacom Fibre Problems

If there was a zero rating I would actually give it to them, I feel so helpless right now,I have been using Vodacom fibre since last year and every time there is connectivity issues, right now my internet is off for two days I have logged a service request and no one has called to help me.at a time like this when I am writing exams I feel so helpless.

I have been calling the call centre atleast 15 times daily and get different consultants who say my issue is escalated and a technician will call me but still no one has contacted me. I honestly don’t like how Vodacom is treating me as a customer.