AI
Aadil I
1 reviews | Active since Apr 2020
11 Nov 2022, 08:44
Vodacom Fibre - Poor Unprofessional Service
Vodacom has slacked over the past year, they do not provide feedback and updates when the fibre lines are down. They do not notify me when my line is down for hours. I have sent numerous emails to Vodacom they don't assist in resolving the issues. I would not recommend vodacom fibre to anyone. It seems they are too big to care anymore for their customers.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
11 Nov 2022, 12:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Nov 2022, 12:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AI
Aadil I's updateReviewer Update
11 Nov 2022, 13:42I have had this automated response many times from Vodacom, im still waiting for the consultant to contact me , im not holding my breath. Please let me know the process of cancellation. Vodacom is not working for me any longer and i rather take my business to a provider that actually cares
AI
Aadil I's update11 Nov 2022, 13:42
Reviewer Update
I have had this automated response many times from Vodacom, im still waiting for the consultant to contact me , im not holding my breath. Please let me know the process of cancellation. Vodacom is not working for me any longer and i rather take my business to a provider that actually cares