AT
Andreas T
1 reviews | Active since Sept 2019
17 Sept 2019, 22:47
Vodacom Fibre Poor Speeds
Had Vodacom install a 10MB fibre line in August, it's now 17 September and my download speed (can I attach a screenshot somehow?) is sitting at 0.43MB/s. It's so slow some of my web pages aren't even loading at all, I can't even stream music on Youtube.
Would Vodacom like to run _their_ business on something as frustrating as their own service?
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Replies (2)
Vodacom's replyOfficial
18 Sept 2019, 07:01Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Sept 2019, 07:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
26 Sept 2019, 13:07Dear Customer
Kindly be advised that we were not able to make contact with you. Please call *** for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call *** for any further assistance.
Vodacom's reply26 Sept 2019, 13:07
Official
Dear Customer
Kindly be advised that we were not able to make contact with you. Please call *** for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call *** for any further assistance.