IH
Izaria H

1 reviews | Active since Jun 2022

25 Aug 2022, 19:47

Vodacom Fibre poor service repeatedly

Vodacom Fibre is pathetic. I am a repeat reviewer. Nothing has changed other than their call centre being offline before closing times. We have been reporting an issue the entire week with no solution and today no one is in the call centre.

0
Replies (2)
Vodacom
Vodacom's reply26 Aug 2022, 07:28
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
IH
Izaria H's update15 Sept 2022, 21:51
Reviewer Update
To date no one has contacted me. The line is not fine. The speeds are slow and there are periodic disruptions and disconnections. Please do not lie on a public platform