Vodacom Fibre - poor service, Poor provider... selling what they cant provide. Warning

Purchased a Vodacom Fibre contract with Vodacom, Installation was done on Friday 29 March 2018. It is now 2 April and we still have not been activated. Numerous calls to the service center for fibre and still no joy, SR190 ********** 45. Currently extremely frustrated as all i get told is that the issue has been escalated and Vodacom can not give me a proper answer as to why or when the issue is going to be resolved. Complete *********** service. Not only are they selling fibre that they not providing , the service absolutely sucks. I have never experienced anything like this. Despite asking the floor supervisor at the customer centre to call me back after half an hour, which he confirmed he would do. 1 day later and still waiting for that call. His name was Musa. Warnign to anyone thinking of purchasing Vodacom Fibre... think about it first as their service stinks and i am sitting with an installation yet no network. We are certainly going to take this matter further and we are considering to cancel all our existing vodacom contracts, which are a few. THIS IS NOT A SERVICE, THIS IS A NIGHTMARE. Still waiting for some sort of feedback 5 days later.. Shocking!!! Will also be taking this matter further with the ombudsman...