Vodacom Fibre // Poor service no Response

logged a call on the 15th of February for someone to assist with my line , and I had no response from anyone - no technicians phoned , I phoned 4 times during the week , every time promises were made , but nothing came of it. I continued to wait and phoned again yesterday the 21 february and i was promised a technician would contact me today but no tech contacted me .

The nature of the business I am in requires the internet and I have been inconvenienced for a number of days , and it's affecting my business. I am expected to pay for a service that is not being delivered