SG
Selvan G
1 reviews | Active since Apr 2013
12 Mar 2024, 11:11
Vodacom Fibre Poor Service including the CEO's office
EXTREMELY POOR service from Vodacom and its partners. They promised a 30mbps up and 30mbps down and yet the speed is less that half the amount via their Wireless Solution , While they drag the activation on our Fiber. You can tell them you going to complain to the CEO ... Guess what ..no reaction ... You complain to the CEO ... NO RESPONSE ... This is the level of service we get today ... The big Telco's Syndrome for you !!
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Vodacom's replyOfficial
12 Mar 2024, 12:00Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Mar 2024, 12:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team