TC
Thiru C

1 reviews | Active since Jun 2019

23 Feb 2021, 16:23

Vodacom fibre poor service

Vodacom was supposed to do an installation today received confirmation a few days before, no one came or called,contacted the fibre team,the operator said that they are scheduled for Friday and not today.He indicated that it is their mistake. Such poor service.Vodacom don't bother to respond with your automated response, no one calls back.

0
Replies (2)
Vodacom
Vodacom's reply24 Feb 2021, 07:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply24 Feb 2021, 07:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team