Vodacom Fibre POOR SERVICE

Item: Vodacom
Rating: 1
Author: Mickey M

I have logged an incident SR*** on the 1 April. I have called Vodacom Fibre at least 8 times to get a date of resolution. All i get is that it is escalated via email. Vodacom client service is the worst. I have emailed 3 team leaders + customer care. No response from anyone. How do i get my incident resolved?

Helpful (0)

Replies (1)

Vodacom's replyOfficial

05 Apr 2022, 14:10

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply05 Apr 2022, 14:10

Official