Vodacom Fibre poor service

Vodacom Fibre it never fails to disappoint.

My fibre line was down since 15 January 2025, I logged the service request SR***. On the 27th January 2025, I received an e-mail stating that my SR number is closed without any service or a technician going to my house. I had to register another service request SR ***. Today it’s 10 February and my fibre is still down. This is a month without Fibre and I should be credited for a month that I did not receive service all due to Vodacom inefficiencies.