Vodacom Fibre - Poor Service

In October, Vodacom sales agents visited my home with the promise of moving me onto the Vodacom Fibre network. I signed up and in the beginning of December OpenServe came through an installed my fibre line.

To date there has been no contact from Vodacom to fulfill the final step. I have cancelled my other internet provider in lieu of Vodacom and none of my calls to the Vodacom Fibre support desk have been returned. I am now without internet at home and have been waiting patiently for weeks. Extremely poor service!