AP
Aubrey P
1 reviews | Active since Feb 2013
24 Feb 2021, 12:13
Vodacom Fibre poor service
My wife ordered fibre in January already and it is still not installed the router was delivered on the 8th of January 2021. 1st They got the the address wrong on the order and the line speed Ashwell and still no word from them.
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Replies (2)
Vodacom's replyOfficial
24 Feb 2021, 13:26Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 Feb 2021, 13:26
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
AP
Aubrey P's updateReviewer Update
11 Mar 2021, 13:34This is becoming ridiculous still no contact from vodacom for the installation.
AP
Aubrey P's update11 Mar 2021, 13:34
Reviewer Update
This is becoming ridiculous still no contact from vodacom for the installation.