NM
Nkossie M
1 reviews | Active since Apr 2017
02 Apr 2020, 11:38
Vodacom Fibre poor customer.
Vodacom's horrible and non-existent customerbservice is ensuring that my Lockdown days are the most HORRIBLE EVER....No Connectivity. Your timing was perfect...my fibre, which has never been down before, but went down on Wed 25th March, no action, no feedback, SR***. Utterly useless!! I am very angry, and sad at the same time.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
02 Apr 2020, 14:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Apr 2020, 14:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team