RJ
Ronel J
1 reviews | Active since Aug 2015
02 Jun 2021, 08:52
Vodacom Fibre poor and no service
After many phone calls and emails and tickets being logged, i am still not able to use the internet. Vodacom fibre is quick to let me know that i will be billed but they cannot even set me up correctly. I cant even cancel my contract! Its been 2 months This is pathetic.
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Replies (2)
Vodacom's replyOfficial
02 Jun 2021, 11:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jun 2021, 11:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RJ
Ronel J's updateReviewer Update
04 Jun 2021, 08:402 Days later and not one tried to contact me.
Vodacom, please send the contact number for the cancellation department
Vodacom, please send the contact number for the cancellation department
RJ
Ronel J's update04 Jun 2021, 08:40
Reviewer Update
2 Days later and not one tried to contact me.
Vodacom, please send the contact number for the cancellation department
Vodacom, please send the contact number for the cancellation department