Vodacom Fibre poor and *********** service

On the 22nd January 2021 I placed an order with Vodacom Fibre with Vumatel ad the fibre network provider. On the 2nd February 2021 I phoned Vodacom to enquire regarding progress on the order. I was told to phone Vumatel as they will be doing the installation. I phoned Vumatel and they told me that they have not received an order from Vodacom for a fibre installation at my address. I phoned Vodacom immediately and informed them regarding the feedback from Vumatel. The person I spoke to promised to resolve the issue and get back to me. This was the start of frustrating weekly and phone calls to Vodacom and a lot of promises that the issue is being attended to by an ADMINISTRATOR and that Vodacom will get back to me. Sadly I have had no feedback from Vodacom regarding this issue. Finally on the 9th of March 2021 a very helpful and knowledgeable lady at Vumatel informed me that the problem is that at my home address the fibre network provider is Vumareach and that Vodacom is not an ISP for Vumareach and should never have accepted my order. I have now cancelled my Vodacom fibre order. Thanks Vodacom for wasting 6 weeks of my time.