AR
Avash R

1 reviews | Active since Dec 2017

07 Mar 2018, 08:17

Vodacom Fibre , please dont even consider them if you have other options

So Vodacom was meant to come install my fibre yesterday but guess what no one showed up.

The call center is of no use, called them up and they said they cant view or do booking cause wait for it, they don't have a number they can call so you have to email the booking department and wait for them to call you back, how do you operate a business like this, if I had another choice I will never go with Vodacom and in future will never use any off there services.

Customer Service is putrid.

0
Replies (2)
Vodacom
Vodacom's reply07 Mar 2018, 10:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

AR
Avash R's update07 Mar 2018, 10:33
Reviewer Update
let's see how long it will take cause I was waiting from yesterday!