DV
Dr V
1 reviews | Active since Mar 2025
23 Apr 2026, 12:36
Vodacom fibre pathetic service
Reported boken fibre optic cable 7 days ago. No response, but I must pay full fee even though I have not internet access and need to buy data for my cellphone. Working from home.
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Vodacom's replyOfficial
23 Apr 2026, 13:46Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Apr 2026, 13:46
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team