Vodacom fibre pathetic service

Our fibre line was installed last friday (24 april), its three days later and we are still without internet. The call centre is totally useless and say they're escalating the problem, yet nothing happens. Its absolutely infuriating. We had interim LTE which was disconnected before our fibre line has been activated. Why not leave the LTE connected until our fibre line is activated? Very, very disappointed. Dont sign up with vodacom fibre, they dont deliver the service you pay them for.