Vodacom Fibre - Pathetic Service, consistently

Vodacom Fibre: Pathetic service levels. I called Vodacom Fibre to simply check the speed of my line, because I thoughts it was slow. The agent confirmed that my router had been reset, and my speeds should be fine. Since then, 16 August, my service has been down, and after numerous calls to the call centre, it is still unresolved (18 August at 18h45) with no word as to what the issue may be. I would not recommend them to ANYONE ever.

My last call, after waiting to speak to a manager, lasted for 1h06m32s before I eventually gave up on waiting....