Vodacom Fibre? Pathetic Service!

Almost 2 weeks ago, did a fibre order. I had to follow up by making calls myself to check on the orders. And only to find that with their confusion, my order requests were terminated! Iv lost 2 weeks, this is one of the worst service experiences ever and I think I need to cancel this! Problem is I cancelled my data contracts with MTN which iv had for years over this terrible service!