Vodacom Fibre-Pathetic service!!!

I’m disgusted with your service! I logged a service request on the 10th June 2022 (SR***), nothing has been done till this day. Instead I’m getting excuse after excuse, to top it of one of the agents **** and said the main box has issues therefore they can’t send a technician to my house until the main box is sorted, only to find that when I check with my neighbours, they have connection!

Vodacom fibre line is a ****! I wanna cancel the contract ASAP! The kids are on holiday and my husband losing business since he works from home. I’m really disappointed with your service. I experienced the same problem in December but though it’s a busy month with a lot of public holidays. It’s happening again! I’m dealing with a bunch of ******** and ***** here!

I’ve lost count on the number of calls I’ve made to Vodacom to try and resolve the issue but they just give excuse after excuse.

You guys are pathetic!