PC
Prashanti C
1 reviews | Active since Jan 2014
02 Nov 2020, 16:22
Vodacom Fibre ..PATHETIC
Vodacom fibre is just pathetic on a whole new level. I have been waiting since September to upgrade my Fibre line - TO NO AVAIL so i cancelled to get the service elsewhere but i am now waiting for the line to be cancelled with Vumatel which was supposed to be done on 31 October 2020..I am still waiting.
Consultants are not helpful and keep you holding or directing you from pillar to post.
How is this circus establishment being run???
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
03 Nov 2020, 07:15Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Nov 2020, 07:15
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
PC
Prashanti C's updateReviewer Update
04 Nov 2020, 13:09And its been more then 2 hours since your reply yet no one has been in contact still?????
Just release the fibre line so i can get the service elsewhere!!!!
Just release the fibre line so i can get the service elsewhere!!!!
PC
Prashanti C's update04 Nov 2020, 13:09
Reviewer Update
And its been more then 2 hours since your reply yet no one has been in contact still?????
Just release the fibre line so i can get the service elsewhere!!!!
Just release the fibre line so i can get the service elsewhere!!!!
PC
Prashanti C's updateReviewer Update
06 Nov 2020, 13:54THANK YOU
PC
Prashanti C's update06 Nov 2020, 13:54
Reviewer Update
THANK YOU