KM
Kobus M
1 reviews | Active since Aug 2019
26 Jun 2021, 16:58
Vodacom fibre pathetic
We have been complaining for three weeks to Vodacom about intermittent fibre connection. Got a ref number SR*** and many emails from THEO. Just telling us the complaint has been successfully submitted. And Theo and Vodacom do NOTHING. We are losing money daily. FEDUP !!
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Vodacom's replyOfficial
27 Jun 2021, 09:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Jun 2021, 09:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team