CM
CHARLENE M

1 reviews | Active since Jan 2015

05 Oct 2018, 10:57

VODACOM - FIBRE - PATHETIC

Waiting since 26th August for Fibre.

Finally got the fibre cables done, now waiting almost two weeks for a freaken router to be delivered.

i have spoken to the consultants at least 4 times a day and ALL they do is log flippen calls or send e-mails, they even refuse to put me through to a manager.

this is ridiculous, pathetic and unacceptable.

0
Replies (1)
Vodacom
Vodacom's reply05 Oct 2018, 11:58
Official

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team