BO
Bianca O
1 reviews | Active since Sept 2012
01 Apr 2021, 13:44
Vodacom Fibre & Openserve - Great Disappointment
Our fibre has been offline for 3 days and no one can tell me when an Openserve technician will come to our premises to investigate the problem and have this issue solved. We have a long weekend ahead and I cannot afford to go with no internet for another 4 days!
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Vodacom's replyOfficial
01 Apr 2021, 13:46Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Apr 2021, 13:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team