RC
REINHARD C

1 reviews | Active since Jul 2020

16 Oct 2020, 14:22

Vodacom Fibre offline again !!!!!

Feeling disappointed in Vodacom Fibre, this is the 6th time in 2 months that our internet service is offline. For some reason this always happens on a Friday afternoon which means this will not be resolved until next week. I am a student on Varsity that has practical's and urgent assignments to be submitted which means I must again go buy data to do my work while having a fibre line.

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Replies (1)
Vodacom
Vodacom's reply17 Oct 2020, 09:22
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team