Vodacom Fibre - Officially the worst in South Africa

Vodacom Fibre is the worst business in the whole of South Africa. They are absolutely useless. Their staff is lazy , careless and arrogant. It is aconstant battle with them when you need urgent assistance. We reported a broken fibre line on the outside box of our house and only received a ticket nr 3 days later. I have 2 of Vumatels Technicians numbers and asked them so many times to please assist and gave them all the info they need but they said they cant do anything till Vodacom gives go ahead. We have called Vodacom and Vumatel twice a day and still nothing. Its been 7 days and jist to find out somehow the job is already been closed and we still had to call them to find this out. I am beyond furious and we have decided to personally email the CEO or COO which will be the 3rd time we have had to email him to get the issues sorted out. My wife wamted to upgrade the line to a much bigger line for business but after this I have decided there is clearly only 1 decent ISP and will be moving there. Vodacom Fibre you are absolutely disgusting and your Service is beyond useless. I rate officially the worst business and customer service in South Africa