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Joleen S
1 reviews | Active since Jan 2020
01 Mar 2021, 17:49
Vodacom Fibre off no ETA, Just empty promises
Vodacom Fibre off now for 5 days no ETA, no feedback, vodacom made a appointment for Saturday 16:00 on 27/02/2021 to fix the fibre and no one pitched up. Still no answers, from Vodacom. This is bad service, empty promises and we still needs to pay for a service we did not receive. Please get reliable technician, that whats to work.
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Vodacom's replyOfficial
02 Mar 2021, 07:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Mar 2021, 07:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Joleen S's updateReviewer Update
03 Mar 2021, 18:54Thank you my internet is working, 8 days later better late than never.
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Joleen S's update03 Mar 2021, 18:54
Reviewer Update
Thank you my internet is working, 8 days later better late than never.