GE
George E
1 reviews | Active since Jan 2011
04 Apr 2022, 17:28
Vodacom Fibre Off for Days!
So if Vodacom (Fibre) sends you message on Saturday the 2nd of April in the morning, stating that they are aware of a Fibre issue in your area, that means that you will remain offline for unknown periods.... Today (the 4th) and almost 6 PM and call centers, twitter, basically all Vodacom contact platforms reply we working on it..... surely 3 days is not a professional service..... Not happy with Vodacom at all... guess tomorrow they will be working on it.... for day 4....but happy to debit my account for full months uninterrupted fibre
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Vodacom's replyOfficial
05 Apr 2022, 07:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Apr 2022, 07:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team