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lelo.hlengwa lelo.hlengwa
1 reviews | Active since Jun 2017
06 Jun 2022, 15:53
VODACOM FIBRE NOT WORTH THE STRESS.
Stay away from Vodacom Fibre Line, you honestly don't need the stress. From relocations to installation to cancellation, it never puts the customer first. I'm going onto 5 months without Fibre and cancelling the service requires 30 days so make it 6months. The only thing they are good at is debiting your account, despite not having access to fibre. Call Centres never resolve issues. Explore other service providers for your own sanity.
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Replies (1)Vodacom's replyOfficial
06 Jun 2022, 16:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 Jun 2022, 16:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
