Vodacom Fibre not working for second day

I am having major problems with my fibre line that's been down since 05/03/2019. I left the morning and it was still working, only to return and it is NOT working. I have logged a call at the fibre call center but was not able to write the SR nr down. I ask the guy to sms it to me....it was NOT done....Then I phone AGAIN today and they say the fibre is on. When I got home this afternoon it was STILL OFFFFFFFFFFFFF. This is the 3rd time in 2 weeks that this is happening, where there is an outage on Vodacom side due to 'LOAD SHEDDING' and my fibre is off for 2 or 3 days. That is what I get told by the Vodacom Agents in the Service Centre. That mean that every time there is load shedding I will not have fibre, which means if there is load shedding every day then will not have fibre on a permanent basis. So every fibre problem get's blamed on Load Shedding as Vodacom do NOT WANT TO take responsibility for their own problem. Why is other fibre service providers able to deliver a PROPER service - because they have GENERATORS. It seems to me that Vodacom is unable to deliver a service to me. I have logged ANOTHER CALL (SR190306#285734) and I will see in a week's time if someone did something to provide me with the service. It is impossible to operate like this as my entire business and house is running of the internet. I had a Telkom ADSL line for 6 years and it was down 2 times. No other problems. With Vodacom I had more outages than I can count since Oct when the service started. I want to cancel the fibre contract with Vodacom so that I can go to a service provider that is able to provide me with a service. I cannot continue like this. People was able to send a man to the moon almost 50 years ago, but Vodacom is UNABLE to provide Fibre in 2019. My goodness..... pathetic!!!! So what I need now ,is for my fibre to be restored and I will give my 30 days notice to cancel the contract. I do NOT want any service from Vodacom any longer as they are UNABLE to provide me with a service!!!!!!!!!!!!!!!!!!