Vodacom fibre not working for more that 48 hours

Purchased a new fibre internet package through vodacom at the end of Oct 2022. Everything was up and running until the 28th December 2022 when the internet just did not work. I called the vodacom fibre support and they logged it with their support team and i was told it would take 24-48 hours.

To date no further feedback from Vodacom and no internet. I have called the fibre support on the 1/01/2023 and all they could tell me is that Vumatel suppose to come out to my residence amd that the agent is updating the logged ticket.

Certainly very poor service from Vodacom!!

Regards Irate customer