FvM
Friedrich von MAAllendorf

1 reviews | Active since Jan 2014

12 Feb 2021, 10:57

VODACOM FIBRE NOT WORKING AFTER A WEEK

Been a week for vodacom to activate my fibre, Modem was replaced and lasted for all of 10 minutes, tried phoning and now i must wait another week, for the technition to come back, firstly i was ******* into signing the contract, saying it vetting only not a contract, now i have a contract, very poor service and underhanded tactics, I am disgusted by there service and the length of time i have to wait, I can also not go buy any modem and plug it in because its not vodacom, I was under the impression that it is ******* to have a device network locked. Utterly disgusted by the way this is panning out.

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Replies (1)
Vodacom
Vodacom's reply12 Feb 2021, 11:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team