Vodacom Fibre Not Working

We have installed Fibre in our home. But over the past few months the signal would be “lost” or no connection. It has gotten worse over time, our Fibre Router is inside our roof, we have to restart it by switching off our Main Power supply. This is not good for our appliances. Many, many phone calls and after service requests have been put through. With no response. We pay for Fibre but have to buy so much Data to use.

We are fed up! We have to work from home, and sometimes this is not possible because of no Fibre. all we want is someone to come to our house and not a person over a phone.

Considering stopping our contract. Paying for fibre but its not working???