MV
Magda V
1 reviews | Active since Oct 2010
04 Jun 2025, 09:08
Vodacom fibre not working
This review is for Vodacom Fibre. My installation was done on 25.04.2025 but until today 04.06.2025 it never worked. I phone daily, I have 3 different email addresses which I send pictures and asked, plead and shouted at but no one even comes back to me to say what is going on. Now I have a contract which I need to pay for the next two years and I do not want it. Vodacom is not reliable and I know this message will not even help me. I am done, Im ripping the routers out and I am going to throw it on the sidewalk.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
04 Jun 2025, 09:49Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Jun 2025, 09:49
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
MV
Magda V's updateReviewer Update
04 Jun 2025, 11:34And now I get an automated message that someone eill contact me. Yeah right. Its already 2hrs later
MV
Magda V's update04 Jun 2025, 11:34
Reviewer Update
And now I get an automated message that someone eill contact me. Yeah right. Its already 2hrs later