Vodacom Fibre - not worh it

Click to add a signatureI reported an unstable fibre line at Vodacom on 13 January 2022. My SR nr is SR***. I spoke to a person on Monday 17 January 2022 (I cannot remember his name) The person said my query will be escalated and someone will phone me back. No one phoned me back. On 19 January 2022 I spoke to Lauren. Same thing my query will be escalated. No one phoned me and my line is still unstable. On Friday 21 January 2022 I spoke to Cathy she ensured me that my query will be escalated her manager has been cc'd and he will phone me during Friday. No one phoned back. Today 24 January 2022 my problem is still not solved. I spoke to Pam she escalated my query to Mujaahid Salie. He said my query has been escalated to the engineers, mangers, technical team you name it..... Still no phoned and I still have an unstable line. What can I do next, who can I contact? Just this morning my internet dropped on the following times: 09:09 09:10 09:15 09:32 09:44 09:52 09:59 10:11 10:16 10:30 10:37 10:39 10:45 10:50 10:53 11:01 11:06 11:20 11:40 11:44 11:53 Today marks 2 weeks since I first reported this problem to vodacom. Is this fair Vodacom? Can anyone assist!!!! I am so over vodacom fibre