Vodacom Fibre not installed poor service

Item: Vodacom
Rating: 1
Author: Ntsako M

Poor service from Vodacom Fibre. I have app**** for Fibre 24 February 2025 until now not installed and router not dilivered. I have phoned countless times. They lie did try to call me no answer but call Centre when they call able to get hold of me.

Helpful (0)

Replies (3)

Vodacom's replyOfficial

13 Apr 2025, 11:41

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply13 Apr 2025, 11:41

Official

Ntsako M's updateReviewer Update

15 Apr 2025, 14:32

Hi

Vodacom does not care about client said someone will call even now did receive a call
Terrible service from Vodacom

Ntsako M's update15 Apr 2025, 14:32

Reviewer Update

Hi

Vodacom does not care about client said someone will call even now did receive a call
Terrible service from Vodacom

Ntsako M's updateReviewer Update

01 May 2025, 11:18

Terrible service still no helped. Vodacom I guess it shadow of it form self. It bad company

Ntsako M's update01 May 2025, 11:18

Reviewer Update

Terrible service still no helped. Vodacom I guess it shadow of it form self. It bad company