Vodacom Fibre not delivering a service

Item: Vodacom
Rating: 1
Author: Nicky S

Super frustrated here. I've been a loyal client for years and now Vodacom is telling me there is no Wifi service. Been a week without WiFi and to top it off I'm being migrated to Vumatel with no ETA in sight! What's going on? Can someone please sort this out? I'm paying for a service that's not being delivered to me

Helpful (0)

Replies (1)

Vodacom's replyOfficial

07 Apr 2026, 07:22

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom's reply07 Apr 2026, 07:22

Official