JP
Jennifer P

1 reviews | Active since May 2021

18 Feb 2022, 11:35

Vodacom Fibre not customer oriented

Vodacom Fibre the worst in SA Relocation of Fibre is near impossible They make appointments to install at relocated address and does not honor appointments with no explanations. We have had 2 missed installation appointments. They are taking the funds from your bank, but sure as hell cannot provide the service you need.

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Replies (1)
Vodacom
Vodacom's reply18 Feb 2022, 13:59
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team