SM
Sandy M
1 reviews | Active since Apr 2019
09 Apr 2019, 16:36
Vodacom Fibre non-service
Vodacom fibre support is non-existent. I’ve called & emailed over a doz Times, including the store that signed me up, the regional & Jhb Head offices, all to no avail. I’ve gone thro several recordings over a doz Times to report my fibre not working since yesterday. Still no joy. Can a technical manager that can actually help, plz contact me on ********** 769.
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Vodacom's replyOfficial
09 Apr 2019, 17:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Apr 2019, 17:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team