Vodacom fibre non-functional again

Item: Vodacom
Rating: 1
Author: coenie P

My fibre is again not working as per my prior request I'm not spending hours and hours wasting my airtime to fix this again.

Helpful (0)

Replies (3)

Vodacom's replyOfficial

13 Dec 2017, 07:12

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply13 Dec 2017, 07:12

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

coenie P's updateReviewer Update

13 Dec 2017, 07:14

thanks, it was an uplink issue. I managed to get through to your support folks.

coenie P's update13 Dec 2017, 07:14

Reviewer Update

thanks, it was an uplink issue. I managed to get through to your support folks.

Vodacom's replyOfficial

13 Dec 2017, 09:20

Good day

Happy to hear that you were assisted.

Have a great day

Regards