VODACOM FIBRE / no service, no care

terrible terrible terrible service... been passed from pillar to post. moved into a house that has broken fibre line, so opted to go to interim LTE, but interim LTE won't send the ****le because the house is listed as a fibre connection. the fibre cable is broken and the landlord does want to pay R5000 for the repair, I am only in the house for 3 months before I move into my new house (waiting for transfer on it to go through) but I have had no internet now for 3 weeks, no communication back from vodacom. and every time I call I only get to speak to first line assistance, managers don't call back, expert agents don't call back. NO ONE COMMUINCATES at all. This has now been 3 weeks. You would think that they vodacom would treat their customers better. I have a list long of people I have dealt with and numbers and ref numbers to only be in the exact position every single day with no movement forward or actioned plan.