MN
Marthinus N

1 reviews | Active since Nov 2019

17 Dec 2019, 11:36

VODACOM FIBRE - NO SERVICE GUARANTEE

DO NOT PURCHASE VODACOM fibre deals unless you will are prepared that you may most of the time have no internet connection. I am now using MTN as a hotspot on my cellphone just to get some connnection to publish this review. Luckily MTN is more reliable and also less expensive. It seems Vodacom is travelling the same road than telkom - by offering CHEAP services you recieve WORTHLESS services because they employ *********** people. I cannot wait that my 2 year contract expires. BE WARNED - the contract does not guarantee any service.

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Replies (1)
Vodacom
Vodacom's reply17 Dec 2019, 14:03
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team