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Nicole S
1 reviews | Active since Aug 2016
18 Feb 2022, 13:49
Vodacom fibre no service
From the time i have had my vodacom fibre line installed i continually have an issue when it gos faulty to get it repaired. I ubderstand that sometimes faults cannot be avoided but the turn around time for repairs is terrible. I have reported that my line has no service on the 15 Feb 2022. SR***. I have been calling for feedback and was recently advised that a technician can only assist me on the 21 Feb 2022. I do not think that a 6 day turn around time is good service at all.
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Nicole S's updateReviewer Update
18 Feb 2022, 17:01The reply I received is that the soonest they can have a look at our fault is 21 Feb. We are currently on day 4 of no service. I do think that this is an unacceptable time frame.
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Nicole S's update18 Feb 2022, 17:01
Reviewer Update
The reply I received is that the soonest they can have a look at our fault is 21 Feb. We are currently on day 4 of no service. I do think that this is an unacceptable time frame.