JM
Johan M

1 reviews | Active since Jun 2016

19 May 2018, 11:28

Vodacom Fibre = No Service

People please stay away from Vodacom Fibre.

The service is slow and unreliable.

Paying for 100MB = R1,999 p/m download = 50MB upload = 10MB

Been logging tickets with them for the past six months. and still no one can assist.

Vodacom Fibre = No Trust, No Service

0
Replies (3)
Vodacom
Vodacom's reply19 May 2018, 12:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply19 May 2018, 12:32
Official

Good day Johan,

As per our recent interaction,

Kindly be advised your above complaint was escalated to our Fibre team for further review and feedback to you.

Please accept our apologies for any inconvenience caused.

Warm regards,

Shad

Vodacom
Vodacom's reply11 Jun 2018, 11:03
Official

Good day

Thank you for taking my call and advising that the Fibre team did make contact.

We once again apologise for any inconvenience caused.

Regards

Moddy