Vodacom Fibre - NO SERVICE

Item: Vodacom
Rating: 1
Author: Geoff C

Fibre is off for more than a week. Call centre agents give the same **** excuse "area outage" the technician is working on it. Loading service requests but nothing is done.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

03 Apr 2026, 12:05

Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards,
Vodacom Consumer Website Team

Vodacom's reply03 Apr 2026, 12:05

Official

Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards,
Vodacom Consumer Website Team

Geoff C's updateReviewer Update

03 Apr 2026, 14:30

Received a call, but yet again empty promises!!!!

Geoff C's update03 Apr 2026, 14:30

Reviewer Update

Received a call, but yet again empty promises!!!!